Frequently Asked Questions

Yes, you can and do get the best of both worlds. You are able to generate a new revenue stream from selling photos/videos while also generating word-of-mouth referrals, more reviews from your best guests, and brand exposure. It’s the holy grail of tourism.

That’s totally cool. We recommend the super easy-to-use and affordable media sharing app, Picsaurus. It’s specifically designed for tourism operators that give away photos and videos. If you’re interested in making it easier to generate revenue and marketing from your trip media, then check out PicThrive.

Yes, you get free, unlimited media uploads to PicThrive. Capture as many photos and videos as you need to maximize your guest experience. Stop stressing about increased costs or hidden fees when your staff take photos and videos. PicThrive has served over 180 million photos and videos. Help us get to 200 million faster!

No, your internet doesn’t need to be fast. Our first client ran PicThrive off the grid, with slow, spotty satellite internet. We figured if we can make it work here, we can make it work anywhere. So we did. PicThrive is uniquely designed to work with tour operator internet ensuring that you and your staff don’t skip a beat and your guests leave happy. With that said, you still need an internet connection as PicThrive is cloud based.

Yes, we integrate with lots of reservation systems and digital waivers to automate presales and post trip sales. It’s a simple to implement, making your life easier and more profitable. Check out our integrations here.

Yes, you can and do get the best of both worlds. You are able to generate a new revenue stream from selling photos/videos while also generating word-of-mouth referrals, more reviews from your best guests, and brand exposure. It’s the holy grail of tourism.

We get it, Dropbox, WeTransfer, Google Drive and others make it a big pain to manage 100s of guest orders, emails, bounced emails and guest issues. PicThrive makes it easy to manage your database of orders, emails, phone numbers so you can make guests happy in seconds. You can quickly search, find, resend, resolve issues and know every interaction your guests have with your media albums.

You’ll be able to deliver instant media access to all your guests on all of their devices. Each guest gets their own web gallery where they can instantly view, share and download their trip media. There is no app for them to download, they don’t have to sign up for a service or remember a password. Their gallery is ready to go and customized with your branding, review sites and marketing call to actions, helping you turn your customers into advocates.

That’s totally cool. We recommend the super easy-to-use and affordable media sharing app, Picsaurus. It’s specifically designed for tourism operators that give away photos and videos. If you’re interested in making it easier to generate revenue and marketing from your trip media, then check out PicThrive.

Yes, you get free, unlimited media uploads to PicThrive. Capture as many photos and videos as you need to maximize your guest experience. Stop stressing about increased costs or hidden fees when your staff take photos and videos. PicThrive has served over 180 million photos and videos. Help us get to 200 million faster!

With PicThrive you get 3 years of free, unlimited storage. This means you can upload as many photos and videos as you like and go back 3 years to download the original quality that you uploaded at no cost. If you want to store content for more than 3 years it's only $0.14/GB.

No. Only when an album is sold is there a transaction fee. You can take as many photos and videos as you like and upload them to each trip album. If it doesn’t sell there is no fee. Plus you get 3 years of free, unlimited storage. This means your guides and photographers are free to capture the best photos they can get for guests and you don’t have to stress about it costing you anything.

No. There are no contractors, monthly or yearly fees. Only when a sale is made does PicThrive collect a transaction fee. So this means in your off season you’ll make money from guests buying trip media with PicThrive. Isn’t that a breath of fresh air!

We know operators have a lot on their plate, so we handle as much as possible for you, making the process seamless. The timeline really depends on your needs, and we’ll develop a custom plan that includes staff training and fits your schedule. Some operators need to be up and running by the next day and others in a few weeks. We can make what you want happen.

That’s totally cool. We recommend the super easy-to-use and affordable media sharing app, Picsaurus. It’s specifically designed for tourism operators that give away photos and videos. If you’re interested in making it easier to generate revenue and marketing from your trip media, then check out PicThrive.

No, because we are transaction based, operators can always get started without a contract. We do support customized options for some accounts that can require different contract arrangements.