Ideas Into Innovation: How Whitewater Voyages Shapes the Future of Adventure Photography

From:
Whitewater Voyages
September 5, 2024
Daneya Whitewater Voyagers

Rapid Innovation Implementation

Quick turnaround on converting customer ideas into platform features

18+ Months of Platform Growth

Significant platform evolution and feature expansion over past year and a half

Enhanced Outfitter Capabilities

Increased diversity in service offerings for outfitters

The Challenge

Whitewater Voyages was seeking a tech-forward, yet intuitive media sales platform that adapted with the demands of the market. One that had demonstrable platform evolution over its years in business.

Close Personal Relationships

The client values the strong personal connections formed with PicThrive's team, fostering effective collaboration and communication.

Responsive to Ideas

Ideas suggested by the client are quickly embraced and implemented, demonstrating PicThrive's commitment to customer-driven innovation.

Effective Collaboration

The ongoing conversation and feedback loop with PicThrive enhances the business relationship and product development.

Ease of Use

The platform is user-friendly, which simplifies operations for the client.

Increased Diversity of Services

Over the past year and a half, PicThrive has expanded its offerings, providing more diverse solutions tailored to the needs of outfitters.

Quality End Product

The enhancements and expansions have culminated in a superior final product that benefits the end customer.

Overall Satisfaction

The client expresses high satisfaction and enthusiasm for the continuous improvements and results provided by PicThrive.

"One of the reasons I love PicThrive is mainly because of the close personal contact I have with the amazing crew, and I spitball ideas off of Diamond all the time. We converse and we have a great business relationship, and before you know it, something that I had thought of has totally come to fruition and now things are happening."

[Love] the constant feedback back and also the ease of use.

"PicThrive has really grown so much in the last year and a half. They've got so much more diversity that they could provide to me as an outfitter that ultimately ends at the customer."

[They have] a really great product. So super stoked with PicThrive.

"PicThrive has really grown so much in the last year and a half. They've got so much more diversity that they could provide to me as an outfitter and ultimately ending at the customer at the end and having a really great product."

Daneya

Manager

Whitewater Voyages

Hear from Our Clients

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"Customer service at PicThrive is amazing. They're here to help us anytime. "

Jax

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Manager

Royal Gorge Rafting and Zipline Tours

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"We were there from the beginning, so we're obviously excited for PicThrive. It's mostly because it's really easy to use."

Duke

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Owner

AVA Rafting and Zipline

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"Yeah, PicThrive support is always there for us. Sometimes if we have little bug issues, we call them and it always gets sorted the same day. And they're always really friendly, too, so that's always helpful."

Juno

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Manager

River Ventures

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"We find that it's the easiest user friendly method to upload our photos for our guests online for them to purchase and to view with their families. "

Hina

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Manager

Nature’s Discovery

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"I just love the ease and access of it. It is extremely smooth in terms of getting product to the guests, letting them see them."

Avery

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Manager

Explorida

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"It's so much easier. The download time is incredible. It eliminates all the stress and the problems, and it's 100% amazing. It has just made life so much easier."

Leah

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Manager

Crystal River Manatee Tours

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"If you want to help streamline your photo sales process, definitely consider using PicThrive."

Kevin

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Owner

Bonita Jetski & Parasail

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"PicThrive has really grown so much in the last year and a half. They've got so much more diversity that they could provide to me as an outfitter and ultimately ending at the customer at the end and having a really great product."

Daneya

,

Manager

Whitewater Voyages

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"We've seen increases in revenue, customer satisfaction, and it has just been an amazing product. I suggest them to everybody I meet."

Mitch

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Owner

French Broad Rafting Expeditions

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"Our photo department loves using the program, very easy. It integrates very well with our booking software, so sending photos to customers is easy."

Evan

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Owner

Sierra South Mountain Sports

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"They are super speedy with how they handle any hurdles, and it's so convenient for the customers to download the photos from all their trips so they have those lasting memories to accompany them as they journey forward in life."

Samantha

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Operations Manager

Green River Adventures

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"One of the main reasons we really like PicThrive is that it just makes the guest experience so simple. The fact that they can come in after trips and view their photos right away in a really clear, organized way makes it really helpful."

Katie

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Manager

Glacier Guides and Montana Raft

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"A couple reasons that we really enjoy PicThrive is the ease of integration. It's been phenomenal working with the team, getting everything set up and the constant release of new features."

Zach

,

Manager

Durango River Trippers

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