From Polaroids to Profits: How Bonita Jetski & Parasail Modernized 35 Years of Photo Operations with PicThrive

From:
Bonita Jetski & Parasail
September 30, 2024
Kevin Bonita Jetski & Parasail

35-Year Evolution Support

Helped modernize 35-year photo operation from Polaroids to digital

Social Media Integration

Instant gratification for social media-focused customers

Team Adoption Success

Successfully converted hesitant staff into platform advocates

The Challenge

For 35 years, Bonita Jetski & Parasail struggled with outdated photo delivery methods, evolving through various technologies from Polaroids to disposable cameras, then CDs, and finally memory cards. This created a cumbersome process for both staff and customers, making it difficult to meet modern customers' expectations for instant gratification and social media sharing. The old systems required physical handling of media, risked loss or damage, and created delays in delivery.

Seamless Photo Sales

PicThrive has made the photo sales process effortless, delivering instant gratification to customers by providing photos right after their parasail and jet ski activities.

Smooth Integration

The integration with their booking system has been effortless, enabling the business to optimize their workflow with little additional effort.

Outstanding Support

The PicThrive support team, especially Diamond, has been incredibly helpful and responsive, always offering guidance and new ideas to help the business grow.

Effective Team Adoption

Even staff members who were initially hesitant to use PicThrive, like their parasail captain, now love the platform thanks to the support and ease of use.

Photos and videos play a pretty big part in our business. We offer parasail rides and jet ski tours.

"So people want to remember, make memories. And so we've done pictures and videos since we started 35 years ago. And it used to be Polaroids and disposable cameras and of course then CDs and then memory cards."

And then along came PicThrive, which made our lives so much easier. They play a huge part, especially with social media.

"People want instant gratification. They want to see their activity as soon as it's finished."

So we use PicThrive to help get the pictures to the people as fast as possible.

"If you want to help streamline your photo sales process, definitely consider using PicThrive."

Once we implemented it into our business - and we also use a booking software that it integrates with - it makes the process super seamless with little extra work.

"PicThrive support is fantastic - but I've never had an issue with support. Diamond is fantastic. She's always been supportive, always been super helpful in helping grow our business, super helpful in new ideas with the software."

Our parasail captain was apprehensive about using PicThrive and ended up loving the software.

"If you want to help streamline your photo sales process, definitely consider using PicThrive."

Kevin

Owner

Bonita Jetski & Parasail

Hear from Our Clients

1
/
9
Royal-Gorge-Picthrive-Amazing-Square.png
"Customer service at PicThrive is amazing. They're here to help us anytime. "

Jax

,

Manager

Royal Gorge Rafting and Zipline Tours

AVA-Rafting-and-Zipline-Picthrive-Amazing-Square.png
"We were there from the beginning, so we're obviously excited for PicThrive. It's mostly because it's really easy to use."

Duke

,

Owner

AVA Rafting and Zipline

River-Ventures-Picthrive-Amazing-Square.png
"Yeah, PicThrive support is always there for us. Sometimes if we have little bug issues, we call them and it always gets sorted the same day. And they're always really friendly, too, so that's always helpful."

Juno

,

Manager

River Ventures

Natures-Discovery-Picthrive-Amazing-Square.png
"We find that it's the easiest user friendly method to upload our photos for our guests online for them to purchase and to view with their families. "

Hina

,

Manager

Nature’s Discovery

explorida-Picthrive-Amazing-Square.png
"I just love the ease and access of it. It is extremely smooth in terms of getting product to the guests, letting them see them."

Avery

,

Manager

Explorida

Crystal-River-Manatee-Tours-Picthrive-Amazing-Square.png
"It's so much easier. The download time is incredible. It eliminates all the stress and the problems, and it's 100% amazing. It has just made life so much easier."

Leah

,

Manager

Crystal River Manatee Tours

Bonita-Jet-Ski-and-Parasail-Picthrive-Amazing-Square.png
"If you want to help streamline your photo sales process, definitely consider using PicThrive."

Kevin

,

Owner

Bonita Jetski & Parasail

whitewater-voyages-Picthrive-Amazing-Square.png
"PicThrive has really grown so much in the last year and a half. They've got so much more diversity that they could provide to me as an outfitter and ultimately ending at the customer at the end and having a really great product."

Daneya

,

Manager

Whitewater Voyages

French-Broad-Rafting-Picthrive-Amazing-Square.png
"We've seen increases in revenue, customer satisfaction, and it has just been an amazing product. I suggest them to everybody I meet."

Mitch

,

Owner

French Broad Rafting Expeditions

Sierra-South-Mountain-Sports-Picthrive-Amazing-Square.png
"Our photo department loves using the program, very easy. It integrates very well with our booking software, so sending photos to customers is easy."

Evan

,

Owner

Sierra South Mountain Sports

Green-River-Adventures-Picthrive-Amazing-Square.png
"They are super speedy with how they handle any hurdles, and it's so convenient for the customers to download the photos from all their trips so they have those lasting memories to accompany them as they journey forward in life."

Samantha

,

Operations Manager

Green River Adventures

Glacier-Guides-Raft-Company-Picthrive-Amazing-Square.png
"One of the main reasons we really like PicThrive is that it just makes the guest experience so simple. The fact that they can come in after trips and view their photos right away in a really clear, organized way makes it really helpful."

Katie

,

Manager

Glacier Guides and Montana Raft

Durango-River-Trippers-Picthrive-Amazing-Square.png
"A couple reasons that we really enjoy PicThrive is the ease of integration. It's been phenomenal working with the team, getting everything set up and the constant release of new features."

Zach

,

Manager

Durango River Trippers

Let's talk

Discover a Better Way

See for yourself how simple & intuitive media sales & marketing can be!

laughing-woman-zipline-picthrive-adventure-tour-photo-sales-platform