Global Memories, Local Success: Explorida's International Guest Experience Revolution

From:
Explorida
September 30, 2024
Avery Explorida

International Customer Support

Perfect solution for foreign travelers accessing photos post-trip

Marketing Enhancement

Improved marketing through guest photo sharing capabilities

Streamlined Staff Workflows

Enhanced staff ability to discuss and showcase guest experiences

The Challenge

Explorida was searching for a growth partner that could meet the demands of its industry, particularly one that offered benefits for international travelers and came with automated marketing capabilities.

Simplifies Guest Experience

PicThrive streamlines the process of delivering photos to guests, making it easy for them to view their memories immediately and conveniently.

Enhances Marketing

By enabling guests to share their photos, PicThrive helps showcase the experience and promotes the business effectively.

Improves Staff Efficiency

The platform aids staff by facilitating discussions about guest experiences and streamlining workflows for future guests.

Highly Recommended

PicThrive is an excellent tool for any tourist provider, offering ease of use and significant benefits for both staff and guests.

What do you like about PicThrive?

"I just love the ease and access of it. It is extremely smooth in terms of getting product to the guests, letting them see them. The option of always having it in their email, it's very convenient, especially for outside travelers."

We do get a lot of foreign people and having it in their email when they get back home is perfect for them.

How does PicThrive help your business?

"It helps it a lot with marketing as well, because when they share it with guests, they see their experience, they see what we're about and where they visited. It's just overall, very easy thing to do."

How does it help your staff?

"It's very nice with our staff because we get to actually go over information of what they've done. So when we actually get to show them the photos, we're talking about their experience, showing them what they did, and also it helps us streamline it for the next guest. So very easy use of access.

If somebody is considering using PicThrive, what would you tell them?

"I would say go for it. Don't hesitate. It's a wonderful thing to do."

It's a wonderful kind of arsenal in what you're doing as a tourist provider. Overall, it's just so easy to use and it's fantastic.

"I just love the ease and access of it. It is extremely smooth in terms of getting product to the guests, letting them see them."

Avery

Manager

Explorida

Hear from Our Clients

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"Customer service at PicThrive is amazing. They're here to help us anytime. "

Jax

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Manager

Royal Gorge Rafting and Zipline Tours

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"We were there from the beginning, so we're obviously excited for PicThrive. It's mostly because it's really easy to use."

Duke

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Owner

AVA Rafting and Zipline

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"Yeah, PicThrive support is always there for us. Sometimes if we have little bug issues, we call them and it always gets sorted the same day. And they're always really friendly, too, so that's always helpful."

Juno

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Manager

River Ventures

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"We find that it's the easiest user friendly method to upload our photos for our guests online for them to purchase and to view with their families. "

Hina

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Manager

Nature’s Discovery

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"I just love the ease and access of it. It is extremely smooth in terms of getting product to the guests, letting them see them."

Avery

,

Manager

Explorida

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"It's so much easier. The download time is incredible. It eliminates all the stress and the problems, and it's 100% amazing. It has just made life so much easier."

Leah

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Manager

Crystal River Manatee Tours

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"If you want to help streamline your photo sales process, definitely consider using PicThrive."

Kevin

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Owner

Bonita Jetski & Parasail

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"PicThrive has really grown so much in the last year and a half. They've got so much more diversity that they could provide to me as an outfitter and ultimately ending at the customer at the end and having a really great product."

Daneya

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Manager

Whitewater Voyages

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"We've seen increases in revenue, customer satisfaction, and it has just been an amazing product. I suggest them to everybody I meet."

Mitch

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Owner

French Broad Rafting Expeditions

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"Our photo department loves using the program, very easy. It integrates very well with our booking software, so sending photos to customers is easy."

Evan

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Owner

Sierra South Mountain Sports

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"They are super speedy with how they handle any hurdles, and it's so convenient for the customers to download the photos from all their trips so they have those lasting memories to accompany them as they journey forward in life."

Samantha

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Operations Manager

Green River Adventures

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"One of the main reasons we really like PicThrive is that it just makes the guest experience so simple. The fact that they can come in after trips and view their photos right away in a really clear, organized way makes it really helpful."

Katie

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Manager

Glacier Guides and Montana Raft

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"A couple reasons that we really enjoy PicThrive is the ease of integration. It's been phenomenal working with the team, getting everything set up and the constant release of new features."

Zach

,

Manager

Durango River Trippers

Let's talk

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