Pioneers of Progress: AVA Rafting's Early Adoption Leads to Long-Term Success

From:
AVA Rafting and Zipline
September 30, 2024
Duke AVA Rafting and Zipline

Early Adoption Success

Among first to implement and validate platform effectiveness

Concept Validation

Proved successful as early platform testing partner

Operational Integration

Smooth integration into existing business operations

The Challenge

AVA Rafting and Zipline wanted to be on the cutting edge of technology, offering the best customer experience possible for their guests. As such, they were early adopters and testing partners for PicThrive's platform.

Innovative and Effective

PicThrive introduced new concepts that were well-implemented and quickly became popular, seamlessly integrating into operations.

Long-Term Relationship

The ongoing positive experience with PicThrive is largely due to the strong relationship and consistent ease of use.

Continued Satisfaction

The user-friendly nature of PicThrive keeps them coming back year after year, reflecting their satisfaction with the service.

"You guys have come to us with an idea. I think it was an idea, if I remember correctly. And then I think we came back the next season and sort of implemented it. And so that's kind of how we got started. So we sort of were, I guess, a guinea pig in a way. We were trying out new things. I think that is how I recall it."

It was really popular from the go. It really worked really well. It was really a well thought out concept. So it worked pretty slick in our operations.

What is the thing that kind of keeps you coming back year after year?

"All the relationship again. We were there from the beginning, so we're obviously excited for PicThrive. It's mostly because it's really easy to use."

"We were there from the beginning, so we're obviously excited for PicThrive. It's mostly because it's really easy to use."

Duke

Owner

AVA Rafting and Zipline

Hear from Our Clients

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"Customer service at PicThrive is amazing. They're here to help us anytime. "

Jax

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Manager

Royal Gorge Rafting and Zipline Tours

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"We were there from the beginning, so we're obviously excited for PicThrive. It's mostly because it's really easy to use."

Duke

,

Owner

AVA Rafting and Zipline

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"Yeah, PicThrive support is always there for us. Sometimes if we have little bug issues, we call them and it always gets sorted the same day. And they're always really friendly, too, so that's always helpful."

Juno

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Manager

River Ventures

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"We find that it's the easiest user friendly method to upload our photos for our guests online for them to purchase and to view with their families. "

Hina

,

Manager

Nature’s Discovery

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"I just love the ease and access of it. It is extremely smooth in terms of getting product to the guests, letting them see them."

Avery

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Manager

Explorida

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"It's so much easier. The download time is incredible. It eliminates all the stress and the problems, and it's 100% amazing. It has just made life so much easier."

Leah

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Manager

Crystal River Manatee Tours

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"If you want to help streamline your photo sales process, definitely consider using PicThrive."

Kevin

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Owner

Bonita Jetski & Parasail

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"PicThrive has really grown so much in the last year and a half. They've got so much more diversity that they could provide to me as an outfitter and ultimately ending at the customer at the end and having a really great product."

Daneya

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Manager

Whitewater Voyages

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"We've seen increases in revenue, customer satisfaction, and it has just been an amazing product. I suggest them to everybody I meet."

Mitch

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Owner

French Broad Rafting Expeditions

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"Our photo department loves using the program, very easy. It integrates very well with our booking software, so sending photos to customers is easy."

Evan

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Owner

Sierra South Mountain Sports

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"They are super speedy with how they handle any hurdles, and it's so convenient for the customers to download the photos from all their trips so they have those lasting memories to accompany them as they journey forward in life."

Samantha

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Operations Manager

Green River Adventures

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"One of the main reasons we really like PicThrive is that it just makes the guest experience so simple. The fact that they can come in after trips and view their photos right away in a really clear, organized way makes it really helpful."

Katie

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Manager

Glacier Guides and Montana Raft

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"A couple reasons that we really enjoy PicThrive is the ease of integration. It's been phenomenal working with the team, getting everything set up and the constant release of new features."

Zach

,

Manager

Durango River Trippers

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